Website Terms and Conditions

Terms and Conditions

Website Terms and Conditions

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This document was created using a Contractology template available at freenetlaw.com.

Introduction

Connectivity Consulting (“us”, “we”, “our”, “me”, “I”, “my”) operates the http://www.connectivityconsulting.co.uk website (the “Service”).

These terms and conditions govern your use of this website; by using this website, you accept these terms and conditions in full. If you disagree with these terms and conditions or any part of these terms and conditions, you must not use this website. This website uses cookies. By using this website and agreeing to these terms and conditions, you consent to Connectivity Consulting’s use of cookies in accordance with the terms of Connectivity Consulting’s privacy policy / cookies policy.

License to use website

Unless otherwise stated, Connectivity Consulting and/or its licensors own the intellectual property rights in the website and material on the website. Subject to the license below, all these intellectual property rights are reserved.

You may view, download for caching purposes only, and print pages from the website for your own personal use, subject to the restrictions set out below and elsewhere in these terms and conditions.

You must not:

  • republish material from this website (including republication on another website);
  • sell, rent or sub-license material from the website;
  • show any material from the website in public;
  • reproduce, duplicate, copy or otherwise exploit material on this website for a commercial purpose;
  • edit or otherwise modify any material on the website; or
  • redistribute material from this website except for content specifically and expressly made available for redistribution.

Acceptable use

You must not use this website in any way that causes, or may cause, damage to the website or impairment of the availability or accessibility of the website; or in any way which is unlawful, illegal, fraudulent or harmful, or in connection with any unlawful, illegal, fraudulent or harmful purpose or activity.

You must not use this website to copy, store, host, transmit, send, use, publish or distribute any material which consists of (or is linked to) any spyware, computer virus, Trojan horse, worm, keystroke logger, rootkit or other malicious computer software.

You must not conduct any systematic or automated data collection activities (including without limitation scraping, data mining, data extraction and data harvesting) on or in relation to this website without Connectivity Consulting’s express written consent.

You must not use this website to transmit or send unsolicited commercial communications.

You must not use this website for any purposes related to marketing without Connectivity Consulting’s express written consent.

User content

In these terms and conditions, “your user content” means material (including without limitation text, images, audio material, video material and audio-visual material) that you submit to this website, for whatever purpose.

You grant to Connectivity Consulting a worldwide, irrevocable, non-exclusive, royalty-free license to use, reproduce, adapt, publish, translate and distribute your user content in any existing or future media. You also grant to Connectivity Consulting the right to sub-license these rights, and the right to bring an action for infringement of these rights.

Your user content must not be illegal or unlawful, must not infringe any third party’s legal rights, and must not be capable of giving rise to legal action whether against you or Connectivity Consulting or a third party (in each case under any applicable law).

You must not submit any user content to the website that is or has ever been the subject of any threatened or actual legal proceedings or other similar complaint.

Connectivity Consulting reserves the right to edit or remove any material submitted to this website, or stored on Connectivity Consulting’s servers, or hosted or published upon this website.

Notwithstanding Connectivity Consulting’s rights under these terms and conditions in relation to user content, Connectivity Consulting does not undertake to monitor the submission of such content to, or the publication of such content on, this website.

No warranties

This website is provided “as is” without any representations or warranties, express or implied. Connectivity Consulting makes no representations or warranties in relation to this website or the information and materials provided on this website.

Without prejudice to the generality of the foregoing paragraph, Connectivity Consulting does not warrant that:

  • this website will be constantly available, or available at all; or
  • the information on this website is complete, true, accurate or non-misleading.

Nothing on this website constitutes, or is meant to constitute, advice of any kind. If you require advice in relation to any medical matter you should consult an appropriate professional.

Limitations of liability

Connectivity Consulting will not be liable to you (whether under the law of contact, the law of torts or otherwise) in relation to the contents of, or use of, or otherwise in connection with, this website:

  • to the extent that the website is provided free-of-charge, for any direct loss;
  • for any indirect, special or consequential loss; or
  • for any business losses, loss of revenue, income, profits or anticipated savings, loss of contracts or business relationships, loss of reputation or goodwill, or loss or corruption of information or data.

These limitations of liability apply even if Connectivity Consulting has been expressly advised of the potential loss.

Exceptions

Nothing in this website disclaimer will exclude or limit any warranty implied by law that it would be unlawful to exclude or limit; and nothing in this website disclaimer will exclude or limit Connectivity Consulting’s liability in respect of any:

  • death or personal injury caused by Connectivity Consulting’s negligence;
  • fraud or fraudulent misrepresentation on the part of Connectivity Consulting; or
  • matter which it would be illegal or unlawful for Connectivity Consulting to exclude or limit, or to attempt or purport to exclude or limit, its liability.

Reasonableness

By using this website, you agree that the exclusions and limitations of liability set out in this website disclaimer are reasonable.

If you do not think they are reasonable, you must not use this website.

Other parties

You accept that, as a limited liability entity, Connectivity Consulting has an interest in limiting the personal liability of its officers and employees. You agree that you will not bring any claim personally against Connectivity Consulting’s officers or employees in respect of any losses you suffer in connection with the website.

Without prejudice to the foregoing paragraph, you agree that the limitations of warranties and liability set out in this website disclaimer will protect Connectivity Consulting’s officers, employees, agents, subsidiaries, successors, assigns and sub-contractors as well as Connectivity Consulting.

Unenforceable provisions

If any provision of this website disclaimer is, or is found to be, unenforceable under applicable law, that will not affect the enforceability of the other provisions of this website disclaimer.

Indemnity

You hereby indemnify Connectivity Consulting and undertake to keep Connectivity Consulting indemnified against any losses, damages, costs, liabilities and expenses (including without limitation legal expenses and any amounts paid by Connectivity Consulting to a third party in settlement of a claim or dispute on the advice of Connectivity Consulting’s legal advisers) incurred or suffered by Connectivity Consulting arising out of any breach by you of any provision of these terms and conditions[, or arising out of any claim that you have breached any provision of these terms and conditions.

Breaches of these terms and conditions

Without prejudice to Connectivity Consulting other rights under these terms and conditions, if you breach these terms and conditions in any way, Connectivity Consulting may take such action as Connectivity Consulting deems appropriate to deal with the breach, including suspending your access to the website, prohibiting you from accessing the website, blocking computers using your IP address from accessing the website, contacting your internet service provider to request that they block your access to the website and/or bringing court proceedings against you.

Variation

Connectivity Consulting may revise these terms and conditions from time-to-time. Revised terms and conditions will apply to the use of this website from the date of the publication of the revised terms and conditions on this website. Please check this page regularly to ensure you are familiar with the current version.

Assignment

Connectivity Consulting may transfer, sub-contract or otherwise deal with Connectivity Consulting’s rights and/or obligations under these terms and conditions without notifying you or obtaining your consent.

You may not transfer, sub-contract or otherwise deal with your rights and/or obligations under these terms and conditions.

Severability

If a provision of these terms and conditions is determined by any court or other competent authority to be unlawful and/or unenforceable, the other provisions will continue in effect. If any unlawful and/or unenforceable provision would be lawful or enforceable if part of it were deleted, that part will be deemed to be deleted, and the rest of the provision will continue in effect.

Entire agreement

These terms and conditions, together with Connectivity Consulting’s Privacy and Cookies Policies, constitute the entire agreement between you and Connectivity Consulting in relation to your use of this website, and supersede all previous agreements in respect of your use of this website.

Law and jurisdiction

These terms and conditions will be governed by and construed in accordance with English Law, and any disputes relating to these terms and conditions will be subject to the [non-]exclusive jurisdiction of the courts of England and Wales.

Contact details

You can contact Connectivity Consulting by email here.

Privacy Policy

Privacy Policy

Connectivity Consulting understands that your privacy is important to you and that you care about how your personal data is used and shared online. We respect and value the privacy of everyone who visits this website, www.connectivityconsulting.co.uk (“Our Site”) and will only collect and use personal data in ways that are described here, and in a manner that is consistent with Our obligations and your rights under the law.

Please read this Privacy Policy carefully and ensure that you understand it. Your acceptance of Our Privacy Policy is deemed to occur upon your first use of Our Site. If you do not accept and agree with this Privacy Policy, you must stop using Our Site immediately.

1. Definitions and Interpretation

In this Policy, the following terms shall have the following meanings:

“personal data” means any and all data that relates to an identifiable person who can be directly or indirectly identified from that data. In this case, it means personal data that you give to Us via Our Site. This definition shall, where applicable, incorporate the definitions provided in the EU Regulation 2016/679 – the General Data Protection Regulation (“GDPR”); and

“We/Us/Our” means Connectivity Consulting, a limited company registered in England under company number 10265902, whose registered address is Ground Floor Offices, 39 Guildford Road, Lightwater, Surrey, England, GU18 5SA, and whose main trading address is Ground Floor Offices, 39 Guildford Road, Lightwater, Surrey, England, GU18 5SA.

2. Information About Us

2.1 Our Site is owned and operated by Connectivity Consulting, a limited company registered in England under company number 10265902, whose registered address is Ground Floor Offices, 39 Guildford Road, Lightwater, Surrey, England, GU18 5SA and whose main trading address is Ground Floor Offices, 39 Guildford Road, Lightwater, Surrey, England, GU18 5SA.

2.2 Our Data Protection Officer can be contacted by email at , by telephone on +44 (0) 207 459 4570, or by post at Ground Floor Offices, 39 Guildford Road, Lightwater, Surrey, England, GU18 5SA.

3. What Does This Policy Cover?

This Privacy Policy applies only to your use of Our Site. Our Site may contain links to other websites. Please note that We have no control over how your data is collected, stored, or used by other websites and We advise you to check the privacy policies of any such websites before providing any data to them.

4. Your Rights

4.1 As a data subject, you have the following rights under the GDPR, which this Policy and Our use of personal data have been designed to uphold:

4.1.1 The right to be informed about Our collection and use of personal data;

4.1.2 The right of access to the personal data We hold about you (see section 12);

4.1.3 The right to rectification if any personal data We hold about you is inaccurate or incomplete (please contact Us using the details in section 13);

4.1.4 The right to be forgotten – i.e. the right to ask Us to delete any personal data We hold about you (We only hold your personal data for a limited time, as explained in section 6 but if you would like Us to delete it sooner, please contact Us using the details in section 13);

4.1.5 The right to restrict (i.e. prevent) the processing of your personal data;

4.1.6 The right to data portability (obtaining a copy of your personal data to re-use with another service or organisation);

4.1.7 The right to object to Us using your personal data for particular purposes; and

4.1.8 Rights with respect to automated decision making and profiling.

4.2 If you have any cause for complaint about Our use of your personal data, please contact Us using the details provided in section 13 and We will do Our best to solve the problem for you. If We are unable to help, you also have the right to lodge a complaint with the UK’s supervisory authority, the Information Commissioner’s Office.

4.3 For further information about your rights, please contact the Information Commissioner’s Office or your local Citizens Advice Bureau.

5. What Data Do We Collect?

Depending upon your use of Our Site, and on the basis of our legitimate interest, we may collect some or all of the following personal and non-personal data:

5.1 name;

5.2 date of birth;

5.3 gender;

5.4 business/company name;

5.5 job title;

5.6 contact information such as email addresses and telephone numbers;

5.7 demographic information such as post code, preferences, and interests;

5.8 financial information such as credit / debit card numbers;

5.9 IP address;

5.10 web browser type and version;

5.11 operating system;

5.12 a list of URLs starting with a referring site, your activity on Our Site, and the site you exit to;

6. How Do We Use Your Data?

6.1 All personal data is processed and stored securely, for no longer than is necessary in light of the reason(s) for which it was first collected. We will comply with Our obligations and safeguard your rights under the Data Protection Act 1998 at all times. For more details on security see section 7, below.

6.2 Our use of your personal data will always have a lawful basis, either because it is necessary for Our performance of a contract with you, because you have consented to Our use of your personal data (e.g. by subscribing to emails), or because it is in Our legitimate interests. Specifically, We may use your data for the following purposes:

6.2.1 Supplying Our services to you (please note that We require your personal data in order to enter into a contract with you);]

6.2.2 Personalising and tailoring Our services for you;

6.2.3 Replying to emails from you;

6.2.4 Supplying you with emails that you have opted into (you may unsubscribe or opt-out at any time by contacting Us directly on

6.3 Business to business marketing and market research;

With your permission and/or where permitted by law, We may also use your data because it is in Our legitimate interests, such as business to business marketing (ICO Direct Marketing Guidance, section 142, page 44) which may include contacting you by email and/or telephone and/or text message and/or post with information, news, and offers on our products and/or services. We will not, however, send you any unsolicited marketing or spam and will take all reasonable steps to ensure that we fully protect your rights and comply with our obligations under the GDPR and the Privacy and Electronic Communications (EC Directive) Regulations 2003.

6.4 You have the right to withdraw your consent to Us using your personal data at any time, and to request that we delete it.

6.5 We do not keep your personal data for any longer than is necessary in light of the reason(s) for which it was first collected. Data will therefore be retained for the following periods (or its retention will be determined on the following bases):

6.5.1 Subscribers to our direct marketing will remain within our email marketing software database i.e. Mail Chimp continuous until you choose to Unsubscribe.

6.6 We will only transfer data outside of the EU when working with clients who are themselves based outside of the EU and we have their consent to do so as the data controller.

7. How and Where Do We Store Your Data?

7.1 We only keep your personal data for as long as we need to in order to use it as described above in section 6, and/or for as long as we have your permission to keep it.

7.2 Some or all of your data may be stored outside of the European Economic Area (“the EEA”) (The EEA consists of all EU member states, plus Norway, Iceland, and Liechtenstein). You are deemed to accept and agree to this by using Our Site and submitting information to us. If we do store data outside the EEA, we will take all reasonable steps to ensure that your data is treated as safely and securely as it would be within the UK and under the GDPR.

7.2.1 We use the following services for storage of data;

Microsoft Office 365 – Exchange Online – London & Durham, England, UK.

Privacy Policy

Microsoft Office 365 – One Drive for Business – London & Durham, England, UK.

Privacy Policy

Microsoft Office 365 – SharePoint Online – London & Durham, England, UK.

Privacy Policy

Microsoft Office 365 – Skype for Business – Cardiff & Durham, England, UK.

Privacy Policy

Symantec – Norton Security – United States, United Kingdom.

Privacy Policy

7.3 Data security is very important to Us, and to protect your data We have taken suitable measures to safeguard and secure data collected through Our Site.

7.4 Steps We take to secure and protect your data include:

7.4.1 Physical Safeguards
We secure laptops in locked cabinets overnight, control access to our systems, implement a clean desk policy, and apply secure destruction to all media containing personal information.

7.4.2 Technology Safeguards
We use network and information security technologies such as Symantec anti-virus and endpoint protection software, encryption, intrusion detection and data loss prevention.

7.4.3 Organizational Safeguards
Quarterly training and policy reviews with all staff to ensure that they understand how to protect important data and what to do on a daily basis to achieve this.

8. Do We Share Your Data?

8.1 Subject to section 8.2, We will not share any of your data with any third parties for any purposes.

8.2 In certain circumstances, We may be legally required to share certain data held by Us, which may include your personal data, for example, where We are involved in legal proceedings, where We are complying with legal obligations, a court order, or a governmental authority.

8.2 We may sometimes contract with third parties to supply [products and] services to you on Our behalf. These may include payment processing, delivery of goods, search engine facilities, advertising, and marketing. In some cases, the third parties may require access to some or all of your data. Where any of your data is required for such a purpose, We will take all reasonable steps to ensure that your data will be handled safely, securely, and in accordance with your rights, Our obligations, and the obligations of the third party under the law.

8.3 We may compile statistics about the use of Our Site including data on traffic, usage patterns, user numbers, sales, and other information. All such data will be anonymised and will not include any personally identifying data, or any anonymised data that can be combined with other data and used to identify you. We may from time to time share such data with third parties such as prospective investors, affiliates, partners, and advertisers. Data will only be shared and used within the bounds of the law.

8.4 We may sometimes use third party data processors that are located outside of the European Economic Area (“the EEA”) (The EEA consists of all EU member states, plus Norway, Iceland, and Liechtenstein). Where We transfer any personal data outside the EEA, We will take all reasonable steps to ensure that your data is treated as safely and securely as it would be within the UK and under the Data Protection Act 1998.

8.5 In certain circumstances, We may be legally required to share certain data held by Us, which may include your personal data, for example, where We are involved in legal proceedings, where We are complying with legal requirements, a court order, or a governmental authority.

9. What Happens If Our Business Changes Hands?

9.1 We may, from time to time, expand or reduce Our business and this may involve the sale and/or the transfer of control of all or part of Our business. Any personal data that you have provided will, where it is relevant to any part of Our business that is being transferred, be transferred along with that part and the new owner or newly controlling party will, under the terms of this Privacy Policy, be permitted to use that data only for the same purposes for which it was originally collected by Us.

9.2 In the event that any of your data is to be transferred in such a manner, you will be contacted in advance and informed of the changes. When contacted you will be given the choice to have your data deleted or withheld from the new owner or controller.

10. How Can You Control Your Data?

10.1 In addition to your rights under the GDPR, set out in section 4, when you submit personal data via Our Site, you may be given options to restrict Our use of your data. In particular, We aim to give you strong controls on Our use of your data for direct marketing purposes (including the ability to opt-out of receiving emails from Us which you may do by unsubscribing using the links provided in Our emails and at the point of providing your details).

10.2 You may also wish to sign up to one or more of the preference services operating in the UK: The Telephone Preference Service (“the TPS”), the Corporate Telephone Preference Service (“the CTPS”), and the Mailing Preference Service (“the MPS”). These may help to prevent you receiving unsolicited marketing. Please note, however, that these services will not prevent you from receiving marketing communications that you have consented to receiving.

11. Your Right to Withhold Information

You may access certain areas of Our Site without providing any data at all. However, to use all features and functions available on Our Site you may be required to submit or allow for the collection of certain data.

12. How Can You Access Your Data?

You have the right to ask for a copy of any of your personal data held by Us (where such data is held). Under the GDPR, no fee is payable, and We will provide any and all information in response to your request free of charge. Please contact Us for more details using the contact details below in section 13.

13. Contacting Us

If you have any questions about Our Site or this Privacy Policy, please contact Us by email at , by telephone on +44 (0)207 459 4570, or by post at Ground Floor Offices, 39 Guildford Road, Lightwater, Surrey, England, GU18 5SA.

Please ensure that your query is clear, particularly if it is a request for information about the data We hold about you (as under section 12, above).

14. Changes to Our Privacy Policy

We may change this Privacy Policy from time to time (for example, if the law changes). Any changes will be immediately posted on Our Site and you will be deemed to have accepted the terms of the Privacy Policy on your first use of Our Site following the alterations. We recommend that you check this page regularly to keep up-to-date.

Accessibility Statement

Accessibility Statement

Connectivity Consulting are committed to providing you a website that is accessible to the widest possible audiences, including those with sight, audio and motor impairment restrictions. Specifically:

We aim to use a web font so all text is easy to read.

  • We have appropriate ALT tags for images to convey information for people with images switched off, or who use a screen reader.
  • We ensure that navigation through our websites works in a consistent way.
  • We do not rely on just colour as the only way of giving information.
  • We avoid the use of images of text to replace actual text, and provide appropriate ALT tags if images do contain words that are important to the understanding of the website.
  • The site uses Cascading Style Sheets (CSS) to control all of the presentation and layout.

The content has been written and formatted to make it as accessible as possible. For example:

  • Headings highlight sections of text.
  • Sentences are short with the meaning at the beginning.
  • We try to ensure that link text makes sense out of context and that it accurately describes the page to which it points.
  • Forms can be navigated using the tab key.

 

Accessibility software

Below is a list of popular software that may be useful for customising this site to your needs. Some of these assistive technologies are free, some are commercial.

  • NVDA, a free screen reader that is compatible with Windows and available in multiple languages.
  • VoiceOver, a screen reader built into Apple Inc.’s macOS and iOS, which allows users to access devices via spoken description, and lets you control your Mac using gestures, keyboard or braille display.
  • Lynx browser, a free text-only web browser for blind users with refreshable Braille displays.
  • Links browser, a free text-only web browser for visual users with low bandwidth.
  • Opera browser, a visual browser with many accessibility-related features, including text zooming, user stylesheets, image toggle. A free downloadable version is available. Compatible with Windows, Macintosh, Linux, and several other operating systems.

 

Further help

You can visit AbilityNet to alter the accessibility features of your computer to suit your needs. Doing this can enable you to:

 

PDF files

Some of the information on our website may be in Portable Document Format (PDF). You will need Adobe Acrobat Reader to read PDF files. Adobe Acrobat Reader can be downloaded free of charge from the Adobe website. Later versions of this software provide a number of features that improve access for users.

If you are experiencing difficulties accessing the site or have any comments, please contact Connectivity Consulting by email here.